Civitatis eSIM Card United Kingdom - Reviews

Rating of the activity

6.60 / 10

6.5714285714285 35 reviews | 1,180 travellers

Customer scoring

Type of traveler

Traveling alone (23)

Couple (2)

Group of friends (1)

With small children (1)

With older children (3)

Reviews from real clients who booked our products.

See only reviews with text

Sep / 22 / 2024

Silvina Fleiderman

Buenos Aires, Argentina

I travelled by myself

No me advirtieron que Irlanda no estaba incluida en la esim de Reino Unido, si lo hubiesen hecho me habrían dado la posibilidad de comprar otro paquete de datos adicionales. Me comuniqué con ustedes pero en la respuesta solo me pedían datos de mi teléfono en lugar de avisarme que no estaba cubierta la zona , o sea perdí tiempo, dinero y no tuve conexión durante la semana de mi viaje

I was not warned that Ireland was not included in the UK eSIM, if they had been I would have been given the option to purchase another additional data package. I contacted you but in the reply you only asked for data from my phone instead of telling me that the area was not covered, so I lost time, money and had no connection during the week of my trip.

I travelled by myself

El funcionamiento de la eSIM está habilitada en el país que se solicite. En caso de que se acceda a un país distinto, se cobrarán las tarifas pertinentes. Translate this opinion into English.

The eSIM is enabled in the country where it is requested. If access is made in a different country, the relevant fees will be charged. Opinion translated. Show original.

Sep / 05 / 2024

Karina

Spain

I travelled with my partner

Aug / 16 / 2024

Antonio

Spain

Aug / 06 / 2024

Sol Carrascosa

Málaga, Spain

I travelled by myself

Aug / 04 / 2024

Soledad

Málaga, Spain

I travelled by myself

Jun / 22 / 2024

Anonymous

Jun / 17 / 2024

Angel

Spain

I travelled by myself

Jun / 01 / 2024

Juan Fernando Cano Huelves

Madris, Spain

I travelled by myself

May / 26 / 2024

Anonymous

I travelled by myself

Dec / 13 / 2024

Antonio

Spain

I travelled with my partner

La cobertura se colgó muuuuchas veces, se perdía la conexión

The coverage hung up so many times, the connection was lost

I travelled with my partner

Recomendamos comentar cualquier incidencia respecto al servicio para que se os pueda dar soporte al momento. Sentimos las molestias. Translate this opinion into English.

We recommend that you report any incident regarding the service so that you can receive immediate support. We apologize for the inconvenience. Opinion translated. Show original.

Aug / 24 / 2024

Alicia

Puebla, Mexico

I travelled by myself

Núnca me pude conectar. Intente buscar contactar al proveedor pero no pude

I was never able to connect. I tried to contact the provider but I couldn't.

I travelled by myself

Hemos confirmado que la tarjeta no fue correctamente emitida y presentó un fallo. Sentimos las molestias ocasionadas. Ya se ha procedido con el reembolso de la reserva. Translate this opinion into English.

We have confirmed that the card was not issued correctly and was faulty. We apologize for the inconvenience caused. The reservation has already been refunded. Opinion translated. Show original.

Feb / 05 / 2025

Esther

Madrid, Spain

I travelled by myself

Adquirí una tarjeta e-sin para 7 días y al tercero dejó de funcionar. Llamé para que me ayudaran y no conseguí solucionarlo, así q me quedé sin poder utilizarla.

I bought a 7-day e-sin card and it stopped working on the third day. I called for help and they couldn't fix it, so I couldn't use it.

I travelled by myself

La eSIM tiene una cantidad limitada de datos, como indicamos en la descripción y durante el proceso de reserva. En este caso, podemos confirmar que los utilizaste por completo. Lamentamos cualquier malestar relacionado. Translate this opinion into English.

The eSIM has a limited amount of data, as we stated in the description and during the booking process. In this case, we can confirm that you have used it completely. We apologize for any inconvenience caused. Opinion translated. Show original.

Jan / 12 / 2025

Mari Carmen

Barcelona, Spain

I travelled with teenagers

Muy mal El primer día sí que funcionó una de ellas El segundo ya no funcionaba ninguna Tuve que activar los datos de mi compañía y aún no se lo que me cobrarán

Very bad. The first day one of them did work. The second day none of them worked. I had to activate my company's data and I still don't know what they will charge me.

I travelled with teenagers

Jun / 23 / 2024

Leticia

Spain

I travelled with teenagers

No funcionó en mi teléfono. Contrate 2 y solo finciono una

It didn't work on my phone. I hired 2 and only one worked.

I travelled with teenagers

Cuando se encuentren problemas de este tipo, rogamos que se contacte directamente al proveedor, indicando el modelo del teléfono y la naturaleza exacta del error para poderlo subsanar. Sentimos que no pudieras beneficiarte del servicio. Translate this opinion into English.

If you encounter such problems, please contact the provider directly, stating the model of your phone and the exact nature of the error so that it can be rectified. We are sorry that you were unable to benefit from the service. Opinion translated. Show original.

May / 31 / 2024

Sergio Robles

Tlaquepaque, Mexico

I travelled by myself

Nunca se logró activar el servicio y no tuve señal

The service was never activated and I had no signal

I travelled by myself

When problems of this type are found, we ask that you contact the provider directly, indicating the phone model and the exact nature of the error so that it can be corrected. We are sorry that you could not benefit from the service. Opinion translated. Show original.

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