South Coast Tour: Glaciers and Waterfalls - Reviews

Rating of the activity

8.50 / 10

8.5217391304348 46 reviews | 610 travellers

6 photos of travellers

Customer scoring

Type of traveler

Travelling alone (8)

Couple (13)

Group of friends (10)

With small children (2)

With older children (4)

Opinions of real clients who booked our products.

See only reviews with text

05 / Feb / 2023

Alba

Spain

La actividad ha sido una tomadura de pelo, con unas condiciones meteorológicas lamentables (ráfagas de viento, lluvia muy intensa y niebla), que impedían la correcta realización de la misma. En lugar de cancelar o posponer el tour, como debería haber sido, deciden llevar a cabo la misma sin tener en cuenta las condiciones en las que van a estar los participantes: no pudimos ver absolutamente nada de lo que se suponía que se ofrece, a pesar de llevar ropa adecuada (pantalón de nieve, botas de nie

The activity has been a joke, with unfortunate weather conditions (gusts of wind, very heavy rain and fog), which prevented it from being carried out correctly. Instead of canceling or postponing the tour, as it should have been, they decide to carry it out without taking into account the conditions in which the participants will be: we couldn't see absolutely nothing of what was supposed to be offered, despite wearing appropriate clothing (snow pants, snow boots,

El proveedor nos ha confirmado que la actividad se desarrolló con normalidad y de acuerdo a lo que realizan habitualmente para Glaciares y cascadas de la costa sur de Islandia. Nuestro proveedor está pendiente de las alertas meteorológicas por si fuera necesario suspender la actividad. Este día en concreto no hubo ninguna alerta amarilla y, por eso, se optó por seguir con la actividad. No obstante, entendemos que la escasa visibilidad y el viento, hicieron vuestra experiencia poco agradable. Por esta razón os pedimos nuestras disculpas. Hace unos momentos hemos procedido al reembolso parcial a vuestro favor. Translate this opinion into English.

The supplier has confirmed that the activity was carried out normally and according to what they usually do for Glaciers and waterfalls on the south coast of Iceland. Our provider is aware of weather alerts in case it is necessary to suspend the activity. This particular day there was no yellow alert and, therefore, it was decided to continue with the activity. However, we understand that the low visibility and the wind made your experience unpleasant. For this reason we apologize. A few moments ago we proceeded to the partial refund in your favor. Opinion translated. Show original.

I travelled with friends

03 / Jan / 2023

Raquel

Barcelona, Spain

En general bien. Ves paisajes salvajes y sorprendentes.. Las cascadas impresionantes, aunque había mucho hielo que dificultaba caminar bien. Son Muchas horas de autobús, y al final no hemos podido ver los glaciares por las condiciones de la carretera. La última parada antes de volver demasiado larga, ya que era una estación de servicio para comer, al final del día.

Generally good. You see wild and surprising landscapes. The impressive waterfalls, although there was a lot of ice that made it difficult to walk well. There are many hours by bus, and in the end we have not been able to see the glaciers due to the conditions of the road. The last stop before going back too long, as it was a gas station to eat, at the end of the day.

Hemos confirmado que las condiciones climáticas no permitieron que se visitaran los glaciales. Sentimos mucho la situación. Se ha efectuado una compensación por la parte de la visita que no se pudo realizar. Translate this opinion into English.

We have confirmed that the weather conditions did not allow the glaciers to be visited. We are very sorry for the situation. Compensation has been made for the part of the visit that could not be made. Opinion translated. Show original.

I travelled with teenagers

08 / Dec / 2022

Jose Luis

Madrid, Spain

Todo sin problemas,merece la pena. Translate this opinion into English.

All without problems, it's worth it. Opinion translated. Show original.

I travelled with friends

22 / Nov / 2022

Marta

Spain

La excursión merece la pena por los paisajes: cascadas, glaciares, lago glaciar con foca incluida... Nuestro guía maravilloso, nos dio mucha información sobre Islandia. Translate this opinion into English.

The excursion is worth it for the landscapes: waterfalls, glaciers, glacial lake with seal included... Our wonderful guide gave us a lot of information about Iceland. Opinion translated. Show original.

I travelled by myself

30 / Oct / 2022

Irene

Spain

Día perdido debido a que se olvidaron de recogernos por la parada que acordamos y cuando llamamos casi una hora después ( ya que ellos ni se molestaron en contactar con nosotros) la única solución que nos dieron fue realizar el tour al día siguiente ( que ya nos íbamos de Islandia) o devolvernos el dinero.( única opción que teníamos). Si contratáis la excursión con esta compañía tened en cuenta que puede que no la hagáis cuando vosotros queráis sino cuando a ellos les vaya bien.

Lost day because they forgot to pick us up at the stop we agreed on and when we called almost an hour later (since they didn't even bother to contact us) the only solution they gave us was to do the tour the next day (which already we were going from Iceland) or return the money (the only option we had). If you contract the excursion with this company, keep in mind that you may not do it when you want, but when it works for them.

Hemos confirmado lo que nos comentas y puesto sobre aviso al proveedor local. Esta situación no es habitual y los responsables oportunos ya están al tanto para poder tomar medidas al respecto. Sentimos mucho que no pudieras disfrutar de la experiencia. Se ha tramitado el reembolso correspondiente. Translate this opinion into English.

We have confirmed what you tell us and put the local provider on notice. This situation is unusual and those responsible are already aware of it so that they can take action in this regard. We are very sorry that you could not enjoy the experience. The corresponding refund has been processed. Opinion translated. Show original.

I travelled with my partner

27 / Oct / 2022

Manuela

Cáceres, Spain

El Tour incluye todo lo descrito. Los paisajes por los que discurre la carretera que lleva a las distintas paradas son espectaculares. Por poner alguna pega, la parada en la cascada Seljalandsofss la hicimos a la vuelta,ya de noche.A mi modo de ver, hubiera sido preferible hacer la parada en el viaje de ida, de día,y haber tenido la posibilidad de hacer el recorrido y acceder detrás.Elnlago Jokursalon y Diamond Beach impresionantes. Excursión recomendable.

The Tour includes everything described. The landscapes through which the road that leads to the different stops runs are spectacular. To put some downside, we made the stop at the Seljalandsofss waterfall on the way back, at night. In my opinion, it would have been preferable to make the stop on the outward journey, during the day, and have had the possibility of doing the tour and access behind. Lake Jokursalon and impressive Diamond Beach. Recommended tour.

Nos alegra que disfrutases de la actividad. En el itinerario descrito en nuestra web explicamos detalladamente el itinerario, pero, aun así, agradecemos tu sugerencia y la trasladamos a nuestro equipo local para que lo tenga en cuenta. Translate this opinion into English.

We are glad that you enjoyed the activity. In the itinerary described on our website we explain the itinerary in detail, but even so, we appreciate your suggestion and we pass it on to our local team so that they can take it into account. Opinion translated. Show original.

I travelled by myself

23 / Oct / 2022

Anonymous

I travelled by myself

29 / Sep / 2022

Francisco Vicente Romero

Spain

I travelled with my partner

30 / Aug / 2022

Anonymous

16 / Aug / 2022

Anonymous

Córdoba, Spain

Guía con buena actuación. Transporte adecuado. Paisajes únicos. Coste adicional imprevisto del bote en lago de icebergs Translate this opinion into English.

Guide with good performance. Adequate transportation. Unique landscapes. Unforeseen additional cost of the boat in iceberg lake Opinion translated. Show original.

I travelled with my partner

09 / Aug / 2022

Anonymous

19 / Jul / 2022

Rosa

Spain

I travelled with teenagers

07 / Apr / 2022

Anonymous

Spain

No recomiendo esta actividad por varios motivos: solo veras 2 de las principales cosas por las que eliges esta excursion: Jokulsarlon y la cascada Skogafoss. El resto de cascadas las ves de pasada en la vuelta y ya es de noche y no puedes hacer buenas fotos. Microbus incomodo, pequeño, y el guia es el conductor, con lo cual preparate para muuuchas horas de silencio ya que tiene que ir atento a la carretera. Lo que ves de "costa" es un pueblo, Vik, que parece que te sueltan alli para que compres.

I do not recommend this activity for several reasons: you will only see 2 of the main things you choose this tour for: Jokulsarlon and Skogafoss waterfall. You see the rest of the waterfalls on the way back and it's already night and you can't take good photos. Uncomfortable microbus, small, and the guide is the driver, so prepare for many hours of silence since you have to pay attention to the road. What you see on the "coast" is a town, Vik, that seems to drop you there so you can buy.

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Se tendrán en cuenta tus comentarios de cara a mejorar el servicio. Translate this opinion into English.

The local provider tries to make the activity live up to the expectations of all the participants. We are sorry that this was not your case. Your comments will be taken into account in order to improve the service. Opinion translated. Show original.

I travelled with my partner

20 / Aug / 2020

Zaira Sangines

Madrid, Spain

Las vistas durante el recorrido son impresionantes, nuestro guía nos dio muchísima información sobre Islandia, la cual encontramos realmente sorprendente. El tour es 100% recomendable, son muchas horas de recorrido, pero vale la pena llegar hasta el lago y ver los iceberg del glaciar! Muchas gracias a nuestro guía quien nos hizo de un viaje largo, una experiencia de cultura para recordar. Translate this opinion into English.

The views during the tour are impressive, our guide gave us a lot of information about Iceland, which we found really surprising. The tour is 100% recommended, it takes many hours, but it is worth getting to the lake and seeing the icebergs of the glacier! Many thanks to our guide who made us a long trip, an experience of culture to remember. Opinion translated. Show original.

I travelled with small children

18 / Mar / 2020

Jaime Martinez Roa

Chillan, Chile

Hermosos paisajes y Martina una excelente guía Translate this opinion into English.

Beautiful landscapes and Martina an excellent guide Opinion translated. Show original.

I travelled by myself

11 / Mar / 2020

Maria Jesus Esteban Romero

Segovia, Spain

No han podido ser glaciares, pero igualmente ha sido muy bonita Translate this opinion into English.

They could not have been glaciers, but it was also very beautiful Opinion translated. Show original.

I travelled with my partner

09 / Mar / 2020

Marta

Pamplona, Spain

Tras tener que posponerla por el mal tiempo, no pudimos realizarla entera puesto que nos sorprendió una gran nevada por lo que que cerraron las carreteras, aunque finalmente pudimos regresar al hotel. Eso si la guía Martina de 10, muy atenta con todos y buscando alternativas por si no mejoraba el temporal. El chofer también. Lo poco que pudimos ver impresionante.

After having to postpone it due to bad weather, we could not carry it out entirely since we were surprised by a heavy snowfall, so the roads were closed, although we were finally able to return to the hotel. That if the guide Martina of 10, very attentive to everyone and looking for alternatives in case the storm did not improve. The driver too. What little we could see impressive.

Sentimos que no hayas podido disfrutar de la totalidad de la actividad por las condiciones climáticas. Nos alegra que la experiencia haya sido de tu agrado. Translate this opinion into English.

We are sorry that you have not been able to enjoy the entire activity due to weather conditions. We are glad that the experience was to your liking. Opinion translated. Show original.

I travelled with friends

23 / Feb / 2020

Dariana Ferrer

La Habana, Cuba

I travelled by myself

08 / Feb / 2020

Santiago

Bilbao, Spain

Excursión imprescindible. Como en casi todas las excursiones te recomiendo llevar comida y bebida en una mochila para no perder tiempo y disfrutarlo viendo cosas además de ahorrar dinerillo. La hicimos en Febrero y fue precioso. Lleva ropa impermeable para las cascadas ya que de lo contrario te mojarás bastante si te acercas a ellas o si quieres pasar por detrás del agua (si es verano no pasa nada, ya te secarás). Hay mucho tiempo de autobús pero los paisajes lo compensan. Qué maravilla! Translate this opinion into English.

Essential excursion. As in almost all excursions, I recommend you carry food and drink in a backpack to avoid wasting time and enjoy seeing things in addition to saving money. We did it in February and it was beautiful. Take waterproof clothing for the waterfalls, otherwise you will get quite wet if you get close to them or if you want to go behind the water (if it is summer nothing happens, you will dry up). There is a lot of bus time but the landscapes make up for it. Wonderful! Opinion translated. Show original.

I travelled with friends

02 / Feb / 2020

Anonymous

Spain

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