Helicopter Ride over Skaftafell or Lakagigar - Reviews

Rating of the activity

2 / 10

2 3 reviews | 60 travellers

Customer scoring

Type of traveler

Traveling alone (0)

Couple (0)

Group of friends (0)

With small children (1)

With older children (2)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 30 / 2023

Emma Munné

Barcelona, Spain

I travelled with small children

Hola Contratamos con vosotros un paseo en HELICOPTERO A la llegada al sitio, nos dijeron que lo que teniamos contratado era un paseo en avioneta. Y que el precio del helicoptero era muy superior Nos dijeron que ya os han avisado más d euna vez sobre el tema Es un engaño vender una cosa por otra Estamos muy decepcionados

Hello We contracted a HELICOPTER ride with you Upon arrival at the site, they told us that what we had contracted was a plane ride. And that the price of the helicopter was much higher. They told us that they have already warned you more than once about the issue. It is a lie to sell one thing for another. We are very disappointed.

I travelled with small children

Sentimos que no se te proporcionara el servicio como estaba previsto. Los responsables oportunos ya están al tanto de la situación para velar por que no se repita de nuevo. Se ha efectuado una compensación acorde. Translate this opinion into English.

We are sorry that the service was not provided to you as expected. Those responsible are already aware of the situation to ensure that it does not happen again. Commensurate compensation has been made. Opinion translated. Show original.

Aug / 30 / 2023

Jordi Puig Sabanes

Barcelona, Spain

I travelled with teenagers

Hola, Resulta que no era helicoptero... era avioneta... Para el helicoptero nos pedian tres veces mas el coste. Necesitamos nos devuelvan el dinero o nos envien la factura. Saludos,

Hello, It turns out that it wasn't a helicopter... it was a small plane... For the helicopter they asked us for three times the cost. We need the money back or the invoice sent to us. Greetings,

I travelled with teenagers

Lamentamos el malentendido. Hemos comprobado que el precio corresponde al paseo en avioneta, y el servicio fue disfrutado, pero que no hubo que pagar ningún extra. Ya hemos procedido a cambiar la información en la página web de Civitatis para que no se produzcan más confusiones. Translate this opinion into English.

We are sorry for the misunderstanding. We have verified that the price corresponds to the plane ride, and the service was enjoyed, but that we did not have to pay any extra. We have already proceeded to change the information on the Civitatis website so that no further confusion occurs. Opinion translated. Show original.

Aug / 23 / 2023

Marta

Tarragona, Spain

I travelled with teenagers

Mal no para la compañía, sino para Civitatis. Ofrece un paseo en helicóptero, cuando en realidad es en avioneta. Allí te permiten el cambio a helicóptero, pero el precio es casi el triple

Bad not for the company, but for Civitatis. It offers a helicopter ride, when in reality it is a plane ride. There they allow you to change to a helicopter, but the price is almost triple

I travelled with teenagers

Lamentamos el malentendido. Ya hemos procedido a cambiar la información en la página web de Civitatis para que no se produzcan más confusiones. Se ha efectuado el reembolso correspondiente. Translate this opinion into English.

We are sorry for the misunderstanding. We have already proceeded to change the information on the Civitatis website so that no further confusion occurs. The corresponding refund has been made. Opinion translated. Show original.

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Helicopter Ride over Skaftafell or Lakagigar - Reviews

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